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Rev. May 15, 2018
Information collection and use
We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
- help make the Site easier for you to use by not having to enter information more than once
- help you quickly find information, products, and services
- help us create content that is most relevant to you
- alert you to new information, products, and services that we offer
(a) Registration and Ordering. Before using certain parts of any Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address and your country of residence, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
(b) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to request us to notify you of new brands, new product styles, or product sizes; to sign up for email newsletters and special offers; or to sign up for the Russianskincare.com.
(c) Cookies and Other Technology. Like many sites, the Site employs cookies to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies is not linked to any personal information collected by us.
(d) Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
(e) Age. We respect children’s privacy. We collect personal information only from the users who have reached the age of full legal responsibility. So, entering personal data anywhere on the Site, you represent and warrant that you have reached the age of majority. Otherwise, you can use the Site only with the consent and the supervision of a parent or guardian. Please, do not submit any personal information to us, if you're a minor and your parent or guardian does not assist you.
(f) Product Reviews. You may choose to submit a product review. To post a review, you need to complete the registration procedure. If you submit a review, your geographic location and user name will be visible to other users (all other information will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.
Information Use and Disclosure
(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to carry out these types of activities, we don't need to disclose your personal information to third party companies and we do not.
(b) Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to request us to notify you of new brands, new product; to sign up for email newsletters and special offers; or to sign up for the Russianskincare.com. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
(c) External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information to third party companies, except that:
- In order to deliver products to you, we must share some information with Russian Post. We provide them personally identifiable information such as your name, shipping address, email, and phone number. We disclose your personal information to this service provider to help them to perform their service and help us to ship products, to ensure delivery and to improve the quality of our service.
- We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
Credit card information
We do not collect your credit card details. If you purchase from the Site, the payment processor that is used is PayPal.
None of your credit card or account information is ever seen by the Site or passed through it, let alone retained. All we receives is a notification when an order has been completed and the payment processed correctly and completely, and that notification only includes what you purchased, how much you paid, what your address is, and perhaps a note if you added one. You will be noted that you're taken to a secure PayPal site during checkout.
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at:
Please, do not email your credit-card number or other sensitive information.
Updates to this policy